This following document sets forth the Privacy Policy for the The Lighting Superstore’s website: www.lightingsuperstore.com.au.

The Lighting Superstore is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Lighting Superstore customer support features you are required to submit personally identifiable information. This includes sensitive information such as name(s) phone, and credit card numbers.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to provide their service. The Lighting Superstore takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are perusing our website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

The Lighting Superstore reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Fraud Detected Privacy Policy

If there is a fraud detection notification on your order we require you to complete two forms. These forms are a Credit Card Authorisation Form and an Identity Confirmation Form. These will allow us to proceed with your order. 

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Lighting Superstore reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

The Lighting Superstore welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours.

Call: (07) 5561 7400

The Lighting Superstore,
Shop 25,
502 Hope Island Rd
Helensvale, QLD 4212,
AUSTRALIA